EOps NOISEZERO WZ+ True Wireless Bluetooth® Micro Earphones with Graphene                       Enhanced Driver [for Smartphones]

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KEY FEATURES:

• High Quality Ceramic Chip Antenna

• GRAPHENE ENHANCED DRIVER

• 4g Super Lightweight Earbud

• IPX4 Sweat Proof

• Up to 3 Hours Playtime (on one charge) @ average volume

• Up to 12 Hours Additional Playtime @ average volume (with charge case)

• Full Music Remote Control

• AI Assistant Remote Access

• Digital MEMS Mic for Voice Call

• Magnetic ON / OFF

• TWS Auto Pair

• Auto Reconnect

• Dual Ears Output Music & Voice Call

• Audio Video Lip-Sync

• Bluetooth 5.0

SLIM & ERGONOMIC DESIGN

LIGHTWEIGHT & DURABLE

• Weights only 4g

• Provide long period of wearing comfort

SWEAT PROOF  #

Water resistant to sweat

(but you can’t wear it to running in rain / swim. Don’t submerge it in water)

Earbud Battery: 35mAh (each side)

Charging Case Battery: 580mAh

Recharge Time:

• Earbuds = about 1 hours *

• Charging Case = about 2 hours *

PLAY/TALK TIME @ average volume:

• Up to 3 hours * (with 1 Full Charge)

• Up to 12 hours additional* (4 X Full Charge via Charging Case)

BT profiles:HSP, HFP, A2DP, AVRCP

BT audio codec: SBC

Operating Frequency: 2.4GHz

Range (Open Field) = Up to10M *

Range (Urban) = 

• Master earbud - Mobile: Up to 1M*

• Master - Slave earbud: Up to 0.5M*

Bluetooth Power: Class 2

User Configerable Setting (Default) = Left (Master, Mic),Right (Slave)

IN THE BOX

• 1 X NOISEZERO WZ+ True Wireless Earbuds

• 1 X Charging Case

• 1 X Micro USB Charging Cable

• Silicone eartips 1 pair each size: S, M, L

Warning: Avoid hearing damage. Do not use the Wireless Earphones at excessively loud levels as permanent hearing loss may occur. Please set volume to a safe level. / Warning: The Wireless Earphones exclude most externl sounds. Do NOT wear both left and right earbuds together while driving, operating a motorized vehicle, machine, bicycling or crossing the road as you may not be alerted to potential danger.  Please first check and observe local laws regarding the use of wireless handsfree earphones and mobile phone while driving to clarify if your local laws allow wearing one side earbud as wireless handsfree for driving or not. Use the earbud’s mic in driving cabinet with quiet background only. In noisy environment, switch to use mobile phone’s handsfree speaker & mic/  # Warning: The Wireless Earphones are designed for resistant against sweat only. Do not submerge it in water or other liquid. You cannot go running in rain or swimming with it. The Charging Case is not water resistant and MUST be used in dry environment only. /  * Note: Wireless earphones performance, wireless range and talk, playback time are rough estimate only. Actual performance will vary depending but not limited to device type and settings, features being used, volume levels, temperature, humidity, storage, battery condition and whether there are nearby electro-magnetic interference source that affects wireless transmission. /   Warning: EOps Technology shall not be responsible for any mishandling or improper use of the Wireless earphones and Charging Case. Never attempt your own maintenance. All self inflicted damage and normal wear and tear parts are not included in warranty. /  EOps Technology Limited disclaims any propriety interests in the trademarks and names of others / Product images on pack box and user guide are illustrations only. /Made in China.

Product Related News:

 

User manual:

 

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如何還完出廠設定:

 

FREQUENTLY ASKED QUESTIONS:

(1) When I put earbuds inside the charging case, there is no responses (no LED light up). How can I solve this problem?

Please carefully place the earbuds into the earbud slot of the charging case. Make sure the metal contact points of the earbuds can properly touch the metal contact points of the charging case.

SEE Earbuds LED = RED ( charging in progress)

 

(2) I cannot pair Left and Right together. What should I do?

First, please follow instruction on the pack box. Basically, after charging the earbuds with 5V 1A USB charger in charging case, first take out LEFT earbud, then take out RIGHT earbud, and then they should auto TWS pair together.

But if you have previously paired LEFT earbud and RIGHT earbud separately with mobile phone, and you see "NOISEZERO WZ+_L" and "NOISEZERO WZ+_R" on your phone, something went wrong. You need to delete these "NOISEZERO WZ+_L" and "NOISEZERO WZ+_R" on your phone and restart the pairing process with just the LEFT earbud ONLY! (You should NEVER pair the RIGHT earbud with the mobile phone).

After you tried pair LEFT earbud with mobile phone, and you still cannot TWS pair LEFT and RIGHT earbuds TWS together, you might need to perform a RESET TO FACTORY DEFAULT procedure. Please see refer the user manual for detailed instructions.

If you need further help with pairing, you can contact our HK distributor Winner Concept International  (Tel 24071118) during office hours.

 

 

(3) IS THE BLUETOOTH STABLE? 

HOW TO IMPROVE BLUETOOTH RECEPTION WHEN GOT INTERFERENCE?

We actually field tested it has very stable bluetooth reception in public transportations including subway (MTR), train, bus, taxi and ferry. Nevertheless, when you are walking through crowded places with high interference, there could be breakups in reception as this is the nature of true wireless.

Example of high interference walk through areas:  

- near mobile phone, PC stores  

(due to interference from too many bluetooth devices in the area)

- streets with promoters / performers using wireless mic and wireless speakers

(due to interference from too many wireless devices and the magnet from speakers)

- near electric fan

(due to magnet in the fan)

- near traffic lights with warning speakers 

(due to magnet in the speakers)

- near power transformers  

(due to electro-magnetic interference)

- area with too many other bluetooth devices around

 

Also, it depends on the bluetooth quality of your phone.

 

WARNING: This product does not support multiple bluetooth device connection. You can only connect to one phone at a time.

 

WARNING: User can only use this product with 1 mobile phone. User must not carry 2 mobile phones together while using this product because they might cause too much interference that affect the performance of this product.

SOLUTION: In most situation, you should be able to improve reception by putting your phone in the FRONT LEFT SIDE POCKET which is the same side as the LEFT (Master) earphones (with Left earphones as Master and Right earphone as Slave configuration) with the phone upright and screen face outwards (as phone BT antenna normally on top).

Do not connect your phone to external power bank which might generate interference.

Also, please TURN OFF Wi-Fi and GPS if possible.

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(4) AT SERIOUS INTERFERENCE PLACES, WHAT SHOULD I DO IF THE WIRELESS LINK BETWEEN THE LEFT AND RIGHT EARPHONES FAILED?

HOW DO I REBOOT? 

In more serious interference situation where the Left-Right earphones' wireless link is broken, please perform the REBOOT MODE.

 

To perform REBOOT, put both earphones into the charging case to recharge for 1 sec (See LED = RED), then take out LEFT first (just earlier than) then RIGHT.  Afterwards,  use them normally again.

Read the user guide for more details. 

(5) DO I NEED TO ALWAYS CARRY THE CHARGING CASE?

Yes, please always carry the charging case.

When the earphones are not in use, please keep them charging inside the charging case.

Furthermore, when the earphones are in use and if you have experienced left-right wireless link failure, you will need to put both earphones inside the Charging case to REBOOT before you can use them normally again.

(6) CAN IT CONNECT TO MULTIPLE BLUETOOTH DEVICE AT THE SAME TIME? CAN I CONNECT TO 2 mobile phones?

Sorry, it cannot connect to multiple devices at the same time. The reason is that we found excessive interference would happen.

WARNING: Do not carry 2 mobile phones when using this product.

(7) CAN I USE IT FOR PHONE CALL?

Yes, the earphone has microphone for handsfree call on the master earphone (default = LEFT).

However, since the mic is far away from the mouth, you might need to speak louder and find a more quiet area for conversation.

To improve voice call quality in noisy environment:

At more noisy places, you might need to use the phone's handsfree mic instead.

(8) When I use the true wireless earbuds with iPhone, I can only make calls but can't listen to music, how can I fix this problem?

This can be solved easily. Due to the nature of iPhone iOS, after you have connected the master earphone (default = Left), you need to wait (about 1 sec) for the bluetooth logo to turn to a headphone logo (on top right corner of the phone screen) before you turn on the Slave earphone (default = Right) in order for iPhone to activate the bluetooth A2DP mode to allow music to be played via bluetooth true wireless earbuds.

(9) Can I use the true wireless earbuds to listen to WhatsApp audio message?

We tested no problem listening to WhatsApp audio message via the true wireless earbuds. 

(10) Can I use memory foam ear-tips with the true wireless earbuds?

Yes. Although we have not included memory foam ear-tips in our pack, we have tested our true wireless earbuds can fit COMPLY TRULY WIRELESS Foam Tips. (Note this is not our product. Info sharing only)

Pairing name (Left Master) = NOISEZEZRO WZ+_L

Copyright 2017-2019, EOps Technology Limited, all rights reserved. EOps and NOISEZEZRO are registered trademark in the U.S.A. and other countries.